Beauty Is In The Eye Of The Beholder
September 3, 2010 by Damian
Sorry – it has been a long time since my last blog but just in case anyone is interested, the reason is that there has been a very recent and delightful addition to the Hanna family which has taken up quite a lot of my and more of my wife’s time!
Anyway back to recruitment. Recently, I have been working with two candidates whose individual experiences, I think, highlight the unpredictability of the job seeking process and how regardless of how good your experience is, the intangible ‘team fit’ can be the most important criteria of all.
Without going into too much detail, these two candidates – Candidate A and Candidate B – have very similar backgrounds. They have roughly the same amount of pqe, come from comparable firms, have experience in broadly similar areas and have the same reason for wanting to move roles.
Luckily for them, I had two good roles for them to consider and both decided to apply for both roles. Based on their CVs, both managed to secure first interviews with both firms and here is where things started to get interesting.
With Firm X, both candidates interviewed with the same people but came out with completely different feedback. Candidate A found the partners to be really warm and friendly, Candidate B thought that they were a little standoffish and distant. Candidate A really liked the sound of the work and Candidate B wasn’t sold at all. Candidate A wanted to progress and Candidate B did not really care whether they made it through or not.
The feedback from the firm mirrored the candidates’ feedback. They really liked Candidate A. They commented on his pleasant and engaging personality and thought that he would be a great addition to the team and moved him through to 2nd interview. The feedback on Candidate B was positive but in the end, it was felt that the candidate just wasn’t a ‘good fit’ for the team and they decided to end their interest there.
On to Firm Y and the situation was almost completely the reverse. Candidate B was much happier with the interview than Candidate A and Candidate B made it through to 2nd interview and Candidate A was not taken any futher, again for reasons of ‘team fit’.
So in the end, the result for both candidates was a positive one in that both managed to secure the job that they wanted over one that they were not so keen on. The question is, given that both candidates were so similar and both interviewed with the same people, why the divergence of opinion from both candidate and client on whether to hire them or not?
The answer to this question is easy to state but very difficult to elaborate on. The answer is that certain people warm to particular people more than others. There is a ‘connection’, a ‘click’, an instant rapport that is struck up with some people and not with others. If this connection or click happens in an interview, you invariably know it and you come out feeling confident and keen to progress. It is equally as noticeable if it is absent which leads one to think more negatively about the role and the employer – a feeling which is almost always felt by the interviewers as well.
What this ‘click’ or ‘connection’ is, I do not know but I do know that it cannot be manufactured or faked. All the interview preparation in the world is not going to matter if that connection is not established. Similarly, some candidates whose experience may not be that strong ‘get over the line’ because the interviewers really liked them and thought that they would be a ‘good fit’. If asked to quantify what a ‘good fit’ actually was, most employers would not be able to give more of an answer than – ‘it’s just a gut feeling that I have’.
The upshot of all this is that no matter how good your experience is, how well you prepare for an interview, the reality is that you will not get every job that you apply for. This is not because of something that you have any control over. It is just because some people get on better with particular people than others do. However, what this also means is that if you miss out on one opportunity because of a lack of a ‘good team fit’, you will almost certainly get the next one for exactly the same reason!
As the situation with the two candidates above highlights, beauty is indeed in the eye of the beholder as what one interviewer likes, another may not. The key is to keep searching until you come across the organisation that is going to see and appreciate your inner beauty over someone elses!
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